Terms & Conditions

Last Updated: March 4, 2026

Welcome to our website, operated by Rooted in Springfield (“Company,” “we,” “our,” or “us”). By accessing or using this website, submitting information, or opting in to communications, you agree to these Terms & Conditions. If you do not agree, please do not use this website or submit information through it.

1. Website Use

This website is provided for informational and volunteer-related purposes. You agree to use this website lawfully and not for any fraudulent, abusive, or unlawful activity.

You must be 18 years of age or older to use this website and to opt in to receive SMS communications.

2. Service Information

Service descriptions, availability, and timelines may vary based on location, volunteer schedule, and organizational needs. Submitting a form or inquiry does not guarantee participation in any volunteer opportunity.

3. Communications Consent

By submitting a form or contacting us, you consent to receive communications from Rooted in Springfield via phone, email, or SMS as described at the point of opt-in. Consent to receive communications is not a condition of participation.

4. SMS Messaging Terms

If you provide your mobile number and opt in, you may receive SMS messages from Rooted in Springfield to support volunteer coordination, event reminders, program updates, and optional promotional or fundraising communications.

Types of Messages

A. Volunteer & Organizational Messages (Required/Non-Marketing)

• Volunteer scheduling and coordination
• Event date, time, and location reminders
• Program updates and participation notifications
• Weather- or event-related changes affecting volunteers
• Organizational announcements directly related to volunteer activities

B. Promotional or Fundraising Messages (Optional – Separate Consent Required)

• Fundraising campaigns and donation requests
• Special community event promotions
• Seasonal volunteer opportunities not directly tied to current assignments
• General organizational announcements and volunteer appreciation messages

You will only receive promotional or fundraising messages if you explicitly select the marketing/fundraising consent checkbox.

Message Frequency

Message frequency varies based on volunteer assignments, event schedules, and organizational communications.

Charges

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

Users may opt out of SMS messages at any time by replying:

• STOP – to unsubscribe
• HELP – for assistance

Users may also contact us directly at:
Phone: (217) 836-1137
Email: [email protected]

After opting out, a final confirmation message may be sent.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

5. User Submissions

By submitting information through this website, you represent that:

• The information provided is accurate
• You are authorized to provide the contact details submitted
• You are at least 18 years of age
• You consent to communications as selected

6. Privacy

Your use of this website and our communications is also governed by our Privacy Policy. Mobile information and SMS consent data will not be shared, sold, rented, or disclosed to third parties for their marketing purposes. We may share information with service providers who assist in operating our website, CRM, and messaging systems, solely to provide services on our behalf.

7. Intellectual Property

All content on this website, including text, design elements, and graphics, is owned by or licensed to Rooted in Springfield and may not be copied or distributed without written permission.

8. Disclaimer of Warranties

This website is provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted access or error-free functionality.

9. Limitation of Liability

To the fullest extent permitted by law, Rooted in Springfield, its owners, employees, agents, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of this website
• Reliance on website information
• Delays or failures in SMS delivery

10. Indemnification

You agree to indemnify and hold harmless Rooted in Springfield from any claims arising from:

• Your misuse of this website
• Your violation of these Terms
• Information you submit

11. Governing Law

These Terms are governed by the laws of the State in which Rooted in Springfield operates, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

Rooted in Springfield
1521 Williams Blvd, Springfield IL 62704-2346
Phone: (217) 836-1137
Email: [email protected]